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My QR Code Is Not Working – What to Check

If your QR code is not working, please check the following first:

  • Make sure the QR code is scanned clearly and not blurred or damaged.

  • Ensure there is an active internet connection when scanning.

  • Confirm that your subscription is active (for Dynamic QR codes).

If the issue persists, please contact our support team with:

  • A screenshot of the QR code

  • The email address linked to your account

  • A brief description of the issue

Our team will review it and assist you as quickly as possible.

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